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Below is guide explaining how to fix 4c on Samsung washer
When it comes to laundry, there is nothing worse than starting a load of laundry only to have your washer halt in the middle of a cycle with a cryptic error message.
Now, numerous codes might be displayed but in this article, we will nail our guns on the 4c code on Samsung washers.
We will explain what the code means, what causes it and the troubleshooting steps you will want to try to resolve it.
So let’s dive in and get your Samsung washer back to its working state.
How to fix 4c on Samsung washer
Usually, the 4c (or 4e) code indicates that there is a problem with the water supply to the washing machine.
To be precise, it could either be that the washer is not getting enough water or it is not getting any water at all….
So let’s have a look at what to check and exactly what you should do..
Check the water supply
Start by checking the water supply.
Make sure that the hot and cold hoses are connected to their corresponding water inlets on the washer.
In other words, the hot water faucet is connected to the hot inlet valve and the cold faucet is connected to the cold inlet valve.
Also, check and confirm that both water faucets are fully open.
Quick tip: If it is during the winter season, it is worth confirming that the water is not frozen. To do this, disconnect both hoses from the water faucets and turn on the faucets to see if water flows out. If the water is frozen, consider turning up your house’s heat.
Inspect the water hose
Next, carefully inspect the water hose for any signs of kinks or clogs.
If there are any kinks along the hoses, be sure to straighten them out.
Additionally, disconnect the hoses from the washer and the water faucets to inspect them for clogs – be sure to remove any clogs that you might see.
While still on the water hose, carefully inspect them for signs of leaks.
Now, if they are leaking, you can either seal them or opt to get a replacement washer hose.
Quick tip: be sure that you’re getting hoses that are meant for your washer. This is because HE washers use ¾” hoses instead of the smaller ½” hoses used in most supply lines.
Keep in mind that for Samsung HE washers, we recommend burst-proof replacement hoses.
Clean the mesh filters
Have you cleaned these filters recently?
If not, they might be your culprits.
Quick tip: Samsung recommends cleaning the mesh filters at least twice per year to prevent clog build-up.
Now, to clean the mesh filters, simply follow the below steps:
- Turn off the water supply and disconnect the mesh filters from the washer – be aware that there might be some water left inside the hose and, therefore, you should have a dry towel in hand.
- Gently pull out the mesh filters – if they do not come off easily, you may use pliers.
- Using a toothbrush, gently scrub the filters under running water until they are clean.
- Reinsert the filters and connect the water hoses.
- Turn on the water faucets and test your washer.
Measure the water pressure
Low water pressure is yet another suspect for your washer displaying the 4c code.
So, using a water pressure gauge, test the pressure of the washer going to the washer.
In general, the pressure should be between 20 and 120 psi.
If yours is not within this range, be sure to adjust it as necessary.
Clean the dispenser drawer
Occasionally, your washer might display the 4c error code if there is a blockage in the dispenser drawer.
With that in mind, follow the steps below to clean the dispenser drawer…
How to clean Samsung washer manual dispenser
- Open the detergent drawer.
- Press the release lever (1) on the inside of the drawer and pull out the detergent drawer as shown:
- Lift the liquid detergent guide and the softener compartment to remove them from the detergent drawer
- Using a toothbrush, clean and rinse all the parts under running water.
- Gently wipe the detergent drawer housing using a moist cloth.
- Reinsert the detergent guide and the softener compartment into the drawer before reinserting the drawer into its housing.
- Run an empty rinse cycle to remove any remaining detergent.
How to clean Samsung washer auto dispenser
- Open the detergent drawer.
- Press the release lever (1) – found inside the detergent drawer – and pull out the drawer as below:
- Remove the detergent and softener compartments:
- Open the lids on both compartments, pour in some water, shake and discard the water – repeat till the water comes out clean (no lather).
- Using a toothbrush, clean the cap valves in both compartments as shown:
- Rinse all the parts under running water.
- Gently clean the inside of the drawer housing using a moist cloth.
- Reinsert the detergent and softener compartments into the detergent drawer before reinserting it back into its housing.
Test the inlet valve
Finally, it could be that the inlet valves have gone bad.
To test if the valves are the root of the problem, use a multimeter to test them for continuity.
If any of them lacks continuity, it means that the valve is bad and will need to be replaced.
For this, we recommend getting an OEM washer valve from Samsung.
Quick tip: The valves come as one unit. In other words, you cannot replace the hot water valve and leave the cold water valve – instead, you replace both valves as a whole.
How to fix 4c on Samsung washer – wrapping it up
If you opt to replace a faulty washer part, remember to calibrate the washer to make it run smoothly.
For additional Samsung washer troubleshooting, check out the following articles: