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In this troubleshooting guide, I will walk you through what might be the reason for your Samsung dishwasher door won’t close problems.
And of course, I will also give you the steps to take to fix this problem.
Samsung dishwasher door won’t close – what might be causing it and possible fixes
Without much ado, let’s see what might be causing your Samsung dishwasher door not to close and how you can fix this issue.
The AutoRelease Dry (Auto Door Open) setting might be on
This is the most probable cause if you have a newer Samsung dishwasher model. You see, the AutoRelease feature will automatically crack the dishwasher’s door slightly open at the end of each cycle.
And, the door will remain ajar for a couple of minutes as the dishwasher airs your dishes.
During this period, the rods keeping the door open will prevent it from closing.
As such, if you try to close the door, you might end up damaging your dishwasher.
What you can do
While the AutoRelease feature is turned on by default, you can turn it off by doing the following…
- Press and hold the Lower Sanitize + Hi-Temp Wash Delay Start options until the display shows either U0 or U1 which means you are now in the settings menu.
- Press the Sanitize option repeatedly until the dishwasher displays A0 or A1.
- Touch the Delay Start button to alternate between the two options (A0 and A1).
A0 means you have disabled the AutoRelease dry function while A1 means you have activated this feature.
- To save these settings, touch the power button and your dishwasher will power off.
Quick tip: The above steps apply only to a few Samsung dishwasher models. If they do not work on your model, you can refer to Samsung’s guide on turning AutoRelease feature off. Alternatively, you can check it up in the user manual that came with your dishwasher.
Something might be obstructing the dishwasher’s door
For the most part, this will occur if you are overloading your dishwasher – a few dishes might be preventing the door from closing fully.
Other than that, it could also be that you have not pushed the dish racks all the way in.
Possible solutions you can try
Start by making sure that you are not overloading your dishwasher and that there are no dishes preventing the door from closing fully.
And while at it, also make sure that you are pushing the racks all the way in.
Finally, check for foreign objects that might be stuck at the bottom of the door, and be sure to remove them.
The door might be misaligned
Usually, this will occur when your dishwasher is not level.
As a result, the door might be getting stuck against the cabinet every time you are trying to close it hence the problem you’re experiencing.
To know if this is the cause of your woos, you will need a level to measure if your dishwasher is level.
If the dishwasher is not level, you can follow the steps below to level it.
Recommended solution – levelling your dishwasher
- Start by checking the horizontal level as shown:
If it’s not level, you can level it by adjusting the two front legs… Rotating a leg counterclockwise will raise the dishwasher on that side while rotating it clockwise will lower it.
- Check if the dishwasher is level front to back.
If it is not level, locate the rear adjustment screw at the front of the base and adjust it using a hex tool as below:
Quick tip: Turning the adjustment screw to the left will raise the back of the dishwasher while turning it to the right will lower it.
Once done, close the door to make sure that it does not come into contact with the countertop or brackets. This is because this would prevent the door from latching into place.
Quick tip: If the door is coming into contact with the countertop or brackets, you can correct it by adjusting the bottom front legs of the dishwasher.
The door latch might be faulty
Here’s the thing, a faulty door latch will prevent the door from hooking into place.
This means that no matter how hard you try, your Samsung dishwasher’s door won’t close.
Fortunately, you can tell if the latch is good or bad simply by looking at it.
If the latch is good, it should look like this when the door is open:
On the other hand, if the latch is faulty, it will be similar to the one shown below (when the door is open):
How you can fix it
If you have noticed that your dishwasher’s door latch is faulty, your best bet will be to get a replacement latch.
Fortunately, replacing the door latch is an easy DIY project that you can do at home – all you need is a good YouTube instructional video depending on your dishwasher model.
Samsung dishwasher door won’t close – final thoughts
If all the above checks out, but your door is still not closing, there is a possibility that one of the hinges might be out of place.
In this case, you should start by pinpointing the faulty hinge and trying to straighten it out.
However, if the hinge is loose or out of place, be sure to re-align and tighten it.
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